These Terms and Conditions apply to all purchases of Goods are sold on this website. By placing an order on this website you agree to abide by them.
We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read them on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.
In these Terms and Conditions (the "Conditions") the following words shall have their corresponding meaning:
"Buyer" the person(s), firm or company who purchases the Goods from the Company.
"Company" the website.
"Goods" any Goods agreed to be supplied to the Buyer by the Company.
"Delivery Date" the date on which the Goods are to be delivered as stipulated in the Buyer's order and accepted by the Seller.
"Contract" any agreement between the Company and the Buyer for the sale and purchase of the Goods, incorporating these Conditions.
1.1. The Buyer represents that the information provided when placing its order is up-to-date, materially accurate and is sufficient for the Seller to fulfill the Buyer's order.
1.2. The Buyer represents that it has legal capacity to enter into a contract. No warranty, commitment or any other obligation should be assumed by the Buyer on the Seller's behalf or on behalf of a Goods manufacturer, licensor or supplier without the Seller's express prior written consent.
1.3. The Seller's employees or agents are not authorized to make any representations concerning the Goods unless confirmed by the Seller in writing.
1.4. No variation to these Conditions shall be binding unless prior agreed in writing between the authorized representatives of the Buyer and the Seller.
1.5. Sales literature, price lists and other documents issued by the Seller in relation to the Goods are subject to alteration without notice and do not constitute offers to sell the Goods which are capable of acceptance.
1.6. The liability of the Seller to the Buyer for breaking any of these Conditions is limited to refunding any money already paid by the Buyer for Goods that have not been received or that have been returned within the agreed time scales and in the required condition. The Company will not be liable for any other loss or damages, unless the loss or damages are caused by negligence.
1.7. Any typographical, clerical or other accidental errors or omissions on the website or in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller. If we discover an error in the price of Goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the Goods, you will receive a full refund.
1.8. Any information (and accompanying material) provided by the Company is not intended to replace the attention or advice of a physician or other health care professional. Anyone wishing to embark on any dietary, drug, exercise or other lifestyle change intended to prevent or treat a specific disease or condition should first consult and seek clearance from a qualified health care professional. The Company strongly advises that anyone who is currently taking medicinal products and or suffer from any form of medical disorder should consult their doctor prior using any products advertised on the website. The website strives to ensure that the information on this site is as accurate as possible, but doesn’t accept responsibility or liability for any inaccuracies.
2.1. All prices are inclusive of VAT where applicable.
2.2. Confirmation of the order by the Buyer signifies acceptance of these charges.
3.1. Delivery of the Goods shall be made to the address specified in the Buyer's order and/or being confirmed through a phone call by the Seller's call agents.
3.2. The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the Delivery Date upon giving reasonable notice to the Buyer. Usually the Delivery Date is within 2-5 business days after the order confirmation.
4.1. The Company accepts no liability for any loss resulting from the Buyer's failure to comply with our carrier's requirements with respect to notification of damage, shortage or non-delivery of Goods.
4.2. Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 1 day.
4.3. Damaged Goods returned to the company will only be accepted if previously agreed in writing.
5.1. Return claims should be received by the seller within 14 days of receipt of the product in written form at [email protected] clearly stating the reason for return, name of the client, address, phone number, bank account for the refund and date of the order.
5.2. In order for the seller to make a refund, the client is obliged to send back all products of the same type, bought with the same order (if more than one) with their full packaging within 14 days of the date of the claim. The seller will proceed with the refund only if all products from the same order are received back and only one of them is opened and used half way through. In any other case refunds are not possible.
5.3. The returning costs are entirely covered by the customer.
5.4. The seller will refund the cost of the product to the provided bank account within 14 days of the receipt of the returned goods.
5.5. The Seller reserves the right to reject the refund application of the customer if it doesn't meet the 14 days deadline or the customer's dissatisfaction is a result of improper use of the product.
6.1. Payment for the Goods and any applicable delivery charges can be made by any method shown on the Seller's website at the time you place your order.
6.2. Payment shall be made with Cash on Delivery method and if not receiving the payment the shipping company will decline delivery and return the Goods to the Seller.
6.3. The company reserves the right not to supply Goods without verification of identity and/or address.
7.1. Risk shall pass to the Buyer when the Goods are delivered to or collected by the Buyer or his agent.
8.1. It is a term of the Contract for sale of any Goods herein that the Goods shall remain the property of the Seller until such time as payment in full has been received and cleared. In the event of any default in payment the Seller reserves the right to reclaim the Goods concerned.
9.1. Use of this online site is governed by Bulgarian Law and the parties submit to the exclusive jurisdiction of the Bulgarian Courts in any dispute which may arise concerning the Contract.